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Contact us

CAISSES SOCIALES DE MONACO
11 rue Louis Notari
98000 Monaco

Tél : (+377) 93 15 43 43

Monday to Friday 08:30am-12:00pm | 1:30pm-5:30pm

To contact a specific department:

Insureds (Employees and Self-employed workers)

Medical Benefits
- prest-medicales@caisses-sociales.mc
- Telephone reception - Monday to Friday
- 9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
- Tel.: (+377) 93 15 44 18
- Reception - Monday to Friday
- 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- 11 rue Louis Notari - Ground floor - Offices 10 and 11
- MONTE-CARLO Branch - Tuesday and Thursday from 8.30 am to 12.00 pm
- 8 avenue St Laurent
  - Submission of reimbursement requests for medical expenses and daily allowances
  - Reception of insureds and members: information and claims
  - Entitlement of retirees to medical benefits
  - Payment of disability pensions
  - Issuing of eligibility certificates
  - Processing of pregnancy declarations and issuing of maternity record books
  - Provision of the list of healthcare professionals contracted to the Caisses Sociales
Medical and Dental Examinations
- Medical Examinations: controle-medical@caisses-sociales.mc
- Dental Examinations: controle-dentaire@caisses-sociales.mc
- Telephone reception - Monday to Friday - 9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
- Medical Examinations: (+377) 93 15 43 01
- Dental Examinations: (+377) 93 15 43 05
- Medical examinations reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- The Flor-Offices - 10 rue Princesse Florestine - 3rd Floor - Office 302
- Dental examinations reception - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- 10 rue Princesse Florestine - 3rd Floor - Office 301
- Benefits subject to the Medical Advisor's opinion:
  - Hospitalisations
  - Disability registration
  - Exemption from patient contribution
  - Prior agreements
Accident claims
- contentieux-ra@caisses-sociales.mc
- Private life
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Tel.: (+377) 93 15 43 66
- Private life reception - Monday to Friday - 9.00 am to 12.00
- 11 rue Louis Notari - 2nd floor – Office 207
- Accident at work
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Tel.: (+377) 93 15 44 20
- Accident at work reception - Monday to Friday - 9.00 am to 12.00
- 11 rue Louis Notari - 2nd floor – Office 205
- - Management of workplace accidents or Non-industrial accidents
Family Benefits
- prest-familiales@caisses-sociales.mc
- Telephone reception - Monday to Friday - 9.30 am to 12.00 pm and 2.00 pm to 4.00 pm
- All benefits: (+377) 93 15 43 77
- Family allowances reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- 11 rue Louis Notari - Ground floor
  - Family and Prenatal Allowances
  - Housing Allowance
  - Exceptional Back-to-school Allowance
  - Education Allowance
  - Year-End Bonus
  - Assistance with childcare and nursery costs
Retirement
- retraite@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- Tel.: (+377) 93 15 49 59
- Retirement pension reception - Monday to Friday - 8.30 am to 12.00 pm - Without appointment
- Flor Offices - Ground floor - 10, rue Princesse Florestine
  - Information on pension eligibility conditions, estimates of the retirement pension amount
  - Settlement of CAR and CARTI retirement pension applications
  - Payment of pensions and allowances to retirees
- Benefits for retirees reception
- Reception annually from the 1st working day of October to 31 October from 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
Career Info Service
- By email:
- info-carriere@caisses-sociales.mc
- By telephone:
- Monday to Friday - 9.00 am to 12.00 pm and 2.00 pm to 5.00 pm
- Tel.: (+377) 93 15 41 30
- Reception:
- Monday to Friday, 8.30am to 12.00pm without appointment
- Go to the Service retraite [Pensions Department]: Flor-Offices - Ground floor - 10, rue Princesse Florestine
  - Issuing of points statements for active employees
  - Issuing of career statements
Registration
- immatriculation@caisses-sociales.mc
- Telephone reception - Monday to Friday - 9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
- Tel.: (+377) 93 15 49 70
- Registration reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm and by appointment
- 11 rue Louis Notari - Ground floor - Office 12
  - Employee registration
  - Issuing of registration cards to insureds and members
  - Change of civil status for employees
  - Change of address
Social Services
- social@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- Secretary: (+377) 93 15 43 38
- 10, rue Princesse Florestine - Le Flor Offices - 5ème étage - Bureau 501
- Social worker clinics - Tuesday and Thursday - 8.30 am to 12.00 pm and 2.30 pm to 5.00 pm
- Mrs DEMBSKI : (+377) 93 15 43 38
- Mrs BIZOT : (+377) 93 15 43 38
- - Individual aid,
  - Home help,
  - Holiday cheques,
  - Social loans.
- Postal Address
- 11, rue Louis Notari
- 98000 Monaco
Legal Services
- contentieux@caisses-sociales.mc
- Telephone reception - Monday to Friday from Monday to Friday - from 8.30 am to 12.00 pm and from 2 to 5 pm
- Tel.: (+377) 93 15 43 68
- Legal Services Reception from Monday to Friday - from 8.30 am to 12.00 pm and from 2 to 5 pm
- 11 rue Louis Notari - 2nd Floor, Office 210
  - Legal Services about collection of contributions

Employers and Members

Contribution Collections
- recouvrement@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- Trade and industry employer information: (+377) 93 15 43 34
- Self-employed workers information: (+377) 93 15 43 86
- Householder employers information: (+377) 93 15 49 62
- Reception for all sections - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- 11, Rue Louis Notari - 2nd floor - Office 204
  - Trade and Industry Section
    - Subscribe to the range of online services (online salary statements, data transfer, electronic payment)
    - Processing of salary statements
    - Contributions
    - Staff departures
  - Self-employed worker section
    - Affiliations / Cancellations
    - CARTI / CAMTI contributions
  - Householder section
    - Affiliations / Cancellations
    - Processing of salary statements
    - Contributions
    - Subscribe to the range of online services (online salary statements, data transfer)
Employer Monitoring
- controle-employeur@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Employer Monitoring: (+377) 93 15 43 83
- Employer monitoring reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm and by appointment
- 11 rue Louis Notari - 2nd floor - Office 216
  - Information about the contribution base and the processes for salary statements
  - Secondment of employees (France and Italy)
  - Adjustment of salary statements
  - Adjustment of salary summary statements (13th statement)
Legal Services
- contentieux@caisses-sociales.mc
- Telephone reception - Monday to Friday from Monday to Friday - from 8.30 am to 12.00 pm and from 2 to 5 pm
- Tel.: (+377) 93 15 43 68
- Legal Services Reception from Monday to Friday - from 8.30 am to 12.00 pm and from 2 to 5 pm
- 11 rue Louis Notari - 2nd Floor, Office no. 210
  - Legal Services about collection of contributions

Healthcare Professionals

Relations with Healthcare Professionals (administrative)
- professionnel-sante@caisses-sociales.mc
- Telephone reception - Monday to Friday - 9.00 am to 12.00 pm and 2.00 pm to 4.00 pm
- Relations with healthcare professionals: (+377) 93 15 43 44
- Relations with healthcare professionals (administrative) reception - Monday to Friday
- by appointment
  - Management of the affiliations of healthcare professionals (doctors, dentists and paramedics) to the medical agreements with the Caisses Sociales de Monaco
  - Administrative information

Property

Administrative Management (Rental / Syndic of CAR buildings)
- immobilier@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- (+377) 93 15 49 49
- Property reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- The Flor-Offices - 10 rue Princesse Florestine - 7th floor
Technical management of C.A.R. buildings
- servicetechnique.car@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- (+377) 93 15 49 18
- Property reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- The Flor-Offices - 10 rue Princesse Florestine - 7th floor

Others contacts

Management
- direction@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.30 pm
- Management Secretary: (+377) 93 15 49 22
- Management reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.30 pm
- 11 rue Louis Notari - 5th floor
Accounting Agency
- Accounting: comptabilite@caisses-sociales.mc
- Bank collection and direct debit: encaissement@caisses-sociales.mc
- Finances : finances@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Accounting: (+377) 93 15 49 68
- Bank collection and direct debit: (+377) 93 15 41 37
- Accounting agency reception - Monday to Friday - 8.30 am to 12.00 pm and 1.30 pm to 5.00 pm
- 11 rue Louis Notari - 4th floor
  - Payments
  - Banking information
  - Finances
Human Resources
- ressources-humaines@caisses-sociales.mc
- Telephone reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- Human Resources: (+377) 93 15 44 94
- Human resources reception - Monday to Friday - 8.30 am to 12.00 pm and 2.00 pm to 5.00 pm
- 11 rue Louis Notari - 5th floor
Information Systems
- Technical support: 4444@caisses-sociales.mc
  - Technical information on data exchange
Online services Contact
- tsa@caisses-sociales.mc
  - Subscription to the Online services
  - Users Support
Communication
- communication@caisses-sociales.mc
  - Corporate communications
  - Press and media relations

For all correspondence by post, you can send your documents to us at the following address, specifying the Department concerned: