Help with Your First Log-In to Your Insured Personal Space
How to Log In to the New Insured Personal Space
To explore and enjoy your new Insured Personal Space, you will need:
- your service number
- your date of birth (ddmmyyyy)
- the password you usually used on your previous Personal Space (or the one received by mail if you have never logged in to the previous Personal Space before)
These are required for the first log-in to your new Personal Insured Space.
If you have an MConnect digital identity, you can also use it to log in to your new Insured Personal Space.
- Option 1: I have already logged in to the previous Insured Personal Space
- Step 1:
- - In the " Username" field, enter your username in the following format:
- "ID number" "-" "date of birth"
- Example: "123456-03091985"
- - For self-employed workers: enter the last 5 digits of your registration number without the 7 in front.
- - In the " Password" field, enter the usual password you used to log in to the old portal
- - Click on the "Log in" button.
- Step 2:
- - Click on the "Yes" button to accept the General Terms and Conditions of Use (GCU) of the Insured Personal Space.
- Step 3 :
- - You are now logged in to your new Personal Insured Space.
- Option 2 : I have never logged in to the previous Insured Personal Space
- Step 1 :
- - In the "Username" field: enter your username in the following format:
- "ID number" "-" "date of birth"
- Example : "123456-03091985"
- - For self-employed workers: enter the last 5 digits of your registration number without the 7 in front.
- - In the "Password" field: enter the password you received by mail to your postal address.
- - Click on the "Log in" button. .
- Step 2:
- - In the "New Password" field: choose and enter a new personalised password.
- - In the " Confirm new password" field: confirm the new password by entering it again exactly as above.
- - Click on the "Submit" button".
- Step 3 :
- Click on the "Yes" button to accept the General Terms and Conditions of Use (GCU) of the Insured Personal Space..
- Step 4:
- - In the "E-mail Address" field: enter a valid e-mail address..
- - Click on the "Save" button to save the e-mail address.
- Step 5:
- - Click on the "Log Out" button.
- Step 6:
- - Log in again to validate your changes, by entering your username (entered at Step 1) and your new password.
- - Click on the "Log In" button.
- Step 7:
- A screen will appear inviting you to verify your e-mail address to activate your account.
- Step 8:
- Click on the validation link in the e-mail you received "E-Mail Address Verification." [Validation de votre adresse mail]
- Step 9:
- You are now logged in to your new Personal Insured Space.
Useful to know:
You have the option to customise your login credentials in your Personal Profile, by modifying either the "Username" field, the " Password" field, or both.
However, your personnel number and date of birth remain your default connection identifier, which you can use even after customising the "Identifier" field.
If you are still having problems logging in, you can contact us at tsa@caisses-sociales.mc.